Privacy policy

Last Updated: 1st December 2025

MamaSmiles Ltd (“we”, “us”, “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website or purchase our products.

1. Who We Are

MamaSmiles Ltd Suite 9 Liberty Workspace, Unit 9 Liberty Centre, Wembley, HA0 1TX, United Kingdom Company Number: 15885208 Email: info@mama-smiles.com

2. Information We Collect

  • Personal details: name, email, postal address, phone number (when you place an order, sign up for emails, or contact us). 
  • Payment details: processed securely by our payment providers; we do not store card numbers. 
  • Website use data: cookies, IP address, browser type, pages visited. 
  • Marketing preferences: opt-in choices for email/newsletters. 

3. How We Use Your Information

  • To process and deliver orders. 
  • To provide customer support. 
  • To send updates, offers, and product information (if you’ve opted in). 
  • To improve our website and services. 
  • To comply with legal obligations (e.g. tax records). 

4. Sharing Your Information

We share your data only with: 

  • Trusted third parties who help us process payments, deliver orders, and manage our website. 
  • Regulators, legal authorities, or as required by law. We never sell your data to third parties. 

5. Cookies

Our site uses cookies to improve your browsing experience and remember your preferences. You can control cookies in your browser settings. For more detail, see our Cookie Policy.

6. Your Rights

Under UK GDPR, you have rights including:

  • Access to your personal data. 
  • Correction of inaccurate data. 
  • Deletion of data (where applicable). 
  • Opting out of marketing emails at any time. 
  • Portability of your data. 

To exercise these rights, contact us at info@mama-smiles.com.

7. Data Retention

We keep your data only as long as necessary for legal, tax, and business purposes. After that, it is securely deleted.

8. Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, use, or disclosure.

9. Changes to this Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the new date.

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